FAQs
What is Investor Facilitation Portal?
'Investor Facilitation Portal' is a single window online platform which acts as the first point of contact for any probable investor in the State of Gujarat. It also facilitates for online filling of all required forms, online payments, downloading online certificates, licenses and a grievance redressal mechanism.
What are the advantages of filling an application online?
There are various advantages of filing an online application
a) All the applications across various departments are available online on Investor Facilitation Portal (https://ifp.gujarat.gov.in/).
c) All the processes are explained in Single User Guide on the IFP home page.
d) Applicants can know the status of the application online on Investor Dashboard
a) All the applications across various departments are available online on Investor Facilitation Portal (https://ifp.gujarat.gov.in/).
- Pre-requisite clearances (Land allotment, NA Permission, Registration of Partnership firm and Registration of Co-operative Societies)
- Pre-establishment approvals
- Renewals
- Incentives
c) All the processes are explained in Single User Guide on the IFP home page.
d) Applicants can know the status of the application online on Investor Dashboard
Do I need to approach any other department to complete my approval process?
An investor doesn't need to approach any department for taking any approvals. All the processes can be completed online via www.ifp.gujarat.gov.in (single window portal) as suggested in the Single Window User Guide on home page.
How do I get started?
Prior to availing any of the services, an investor may first register with Investor Facilitation Portal (https://ifp.gujarat.gov.in/) . An investor will get Login id and password. Further, an investor may login and apply for necessary approvals required for setting up of the business.
After applying for the services through Investor Facilitation Portal, how do I know the status of my application?Do I need to contact the departments for status update?
Investor Facilitation Portal is integrated with government department systems and online portal. An investor can check the current status of the application via Investor Facilitation Portal at the application dashboard. The user will also get an email or SMS upon any change of the status of his application.
How will I know about the approvals required for my industry?
The Investor Facilitation Portal allows users to know about the approvals required for a particular industry. Click on Know Your Approvalâ link on the homepage and then key in some basic questions about the unit. A list of all pre-establishment and pre-operation approvals that will be required to be obtained will be displayed to the user.
How will I know the procedure and list of documents required for a particular approval?
An investor can view the procedure and list of documents for related approval in One Stop Information Tab. Click on List of Approvals section
Where can I find the details of suitable Land Parcels for setting up an industry?
In 'One Stop Information' tab the information on suitable land parcels is available. The investor can find details on Gujarat Industrial Development Corporation (GIDC) estates, Private Industrial estates, SIRs and SEZs etc.
Where the investors can find all State sector specific policies on IFP?
In 'One Stop Information' tab information on all state policies including Industrial Policy, Government Resolution of Industrial Policy, IT/ITes Policy, Cottage and Rural Policy, Tourism Policy etc. is available.
Where can I find Government Orders and Circulars?
In One Stop Information tab, one can find information on all relevant Government Orders and Circulars under Other initiatives taken for Ease of Doing Business.
Can I apply for approvals required for multiple units through single user id?
An investor may have multiple units under single name and can apply for approvals required to operate multiple units through a single user id by registering new units under the same user id. The same PAN number should be used for the login.
What are the various modes of payment available?
The different modes of payment that are available are: Net Banking and Credit Card / Debit Card Payment.
Is it mandatory to attach soft copies of required documents with online forms?
It is mandatory that all required documents to be uploaded as mentioned in the online form of respective approval under single window system
Do I need to repeat all the procedure for getting renewal for my existing enterprise every time ?
No. Once you have registered under IFP, for each project submission you need to click on 'Add Project' tab under 'Project Details' tab. In order to skip the whole process for filling an application for existing user, an applicant needs to click 'Yes' for the question on 'Is your enterprise under operation?' under Basic Details tab. Then the applicant can directly apply for renewal related applications
I have forgotten my password. What should I do?
Please select the 'Forgot Password' tab under the login in and follow the procedure for new password
Can supporting documents be uploaded along with the application?
Yes, the supporting documents can be uploaded while filling the application as and when required.
I have not finalized land for my project. Can I still apply?
Land identification is required to proceed under IFP single window system. After getting necessary approval for land the investor can key in specific details and apply for pre establishment approvals via Common Application Form
I have a query regarding my application/inspection report. Where do I raise it?
Kindly raise a request under the Grievance Redressal Section on home page.
I have finalized my land, but will get possession only after 6 months. Can I still apply on IFP?
No. Firstly, the investor needs to obtain the possession of land. Then only the investor can apply for pre-establishment approvals under IFP.
Is there a helpline for assistance of Investor Facilitation Portal?
The helpline number toll free number 1800 233 1847 is flashed on the top of the homepage of the Investor Facilitation Portal. One can get in touch for the queries from 10:30 AM to 6:00 PM.
What are the contact details of Public Grievances?
Investment Facilitation Cell (IFC)
How do I lodge the grievance?
The grievances can be lodged once the investor registered itself in IFP.
What happens when I lodge the grievance?
The grievance is acknowledged online and a Ticket number is given for each grievance raised for further tracking.
How do I track my grievance?
It may be tracked on the IFP - Gujarat portal by clicking view status and entering the Ticket number.
After redressal, can the grievance be re-opened for further correspondence about it having been closed without details etc.?
No. In such situations, the citizen will have to lodge a fresh grievance drawing reference to the closed grievance, and call for details.
What is the time limit for redress of grievance?
The grievance would be redressed within 10 working days.
How do I know which jurisdiction does your enterprise fall in?
Kindly click on the Link: Common GDCR Notification